Key factors that affect the success of an M&A

The cost of capital is low and your company made it through the recession. Now may seem like a good time to buy but youre scared off by the high business mergers and acquisitions failure rate. Studies conducted in the late 1900s and early 2000s show that M&A failure rate hovered around 70%.

However, recent results project an upward trend. According to Bain & Co, only 30% of M&As underperform, down from 50% of previous years. While the science of predicting the success (or failure) of M&A may seem hypothetical, there seem to be factors that hinder or help M&A.

Integration program

Budgets and people dont integrate themselves. Before the deal closes, its important to have a detailed integration plan that covers all facets of the organization. Moreover, first steps towards integration should be taken before the ink dries. Combining synergies on paper is easier than doing so in practice, but cultivating and maintaining processes should smooth the transition.

Target sighting and metrics

M&As with synergy targets and metrics in place have a better chance at succeeding. Collecting, analyzing, and presenting data on a regular basis lets the board know if the unit is growing according to plan or if actions need to be taken to correct missteps, should growth plateau or slow.

Maintaining business intelligence

Loss of key people has a definite impact on the future performance of the merged entity. Its important that new organizational structure and leadership is set early in the integration process to prevent business intelligence from literally walking out the door.

Protect your base business

While its important to have a smooth transition process, getting work done should still be top priority. Management shouldnt be distracted by M&A activity. They should be vigilant against competitors who may try to take advantage of the flurry of activity and present a unified front to customers despite gaps in the integration.

Lack of due diligence

Performing proper due diligence can unearth factors such as pending law suits, outstanding tax debt, and extreme vulnerability to litigation that can dissuade a potential buyer. A thorough background check can protect your base business and can save you time and money.

Relative Size

A significant difference in size between the acquiring and target company has been found to be a factor in poor acquisition performance. M&A can flounder if the divested company is too large to manage or if smaller acquisitions dont receive the time and attention they required.

Cultural Differences

Salient differences in corporate culture is another factor that can hamper the chance for success. When a company is acquired, the decision is typically based on product or market synergies, “soft factors” that can be overlooked with the assumption that personnel issues can be overcome. While cherished aspects of a work environment may seem petty compared to the bottom line, their removal may result in resentment, productivity decrease and loss of key employees.

Business Merger and Acquisition Experience

While previous M&A experience is not a necessary requirement for success, it does help when detecting red flags and creating and implementing a better integration plan. If this is your first M&A, seek the advise of expertise of knowledgable professionals.

Proformative.com is a free, open and independent community of corporate finance, accounting, treasury and related professionals that offers a wealth of expert advice, information and accounting resources . Finance forums like Proformative allow you to learn about M&A and other relevant issues important to finance, accounting, and treasury experts.

Mobile Commerce Platforms – Facts to Consider

With mobile commerce becoming advanced each day, retailers are becoming eager to branch out into the mobile web scenario. To make their products and services more reachable, new mobile commerce platforms need to be developed. There are numerous players in the market who provide platforms like Magneto, ATG, Marketlive, Escalate Retail, and Demandware. Platforms are being offered within the app through the mobile web combining browser detection and CSS, through services that allow mobile app usage, and through partnerships with third parties.

However, there are some factors that need to be kept in mind while retailers are looking to provide this mobile ecommerce solution:
Attention must be paid to the cost. Although the forum is expanding, the ROI will be significantly less due to lack of direct mobile transactions. M-commerce will surely be beneficial to the multichannel customer experience, but there is no parameter against which we can measure the benefits.
The management of the mobile site has to be integrated into the management tools and existing site merchandising. Adequate support must be available for content management, product content, category management, and order management.
Any mobile website needs to be maintained on a regular basis. The inventory, price, and production information must be up-to-date, but it also needs to include brand assets, product data, and assortment taxonomy. A constant synchronization needs to be maintained with the platform provider. Agencies and firms are cashing in on marketplace feeds or retailers affiliate to power the mobile websites but this has a drawback too. The feeds are often a part of the total assortment and may not have catalog management features.
The payment options must be made extremely easy. Users should be able to conduct transactions quickly using secure and PCI compliant webservices. That is why Apple has tasted success with their iPhone or iPod Touches.
The foundation of the operating systems of phones frequently undergoes changes with OS versions, new devices, and ecosystems. The management needs to be done pro-actively and the providers must help their customers to navigate easily.
Order management and customer care needs to be effectively coordinated. If this is not done, then the rate of customer satisfaction will start to drop and they will be roped in by the other players. Ideally, a constant and portable cart should be present that allows customers to shop via mobile and web and to be able to access via the other channel makes the entire procedure simple and easy for them. With the help of a consistent customer authentication capability, the multichannel effect of mobile commerce can be easily measured.

Mobile commerce platforms
have been developed and tested successfully but they still have a long way to go in terms of performance. Industry experts say that the current infrastructure of m-commerce platforms is not suitable to keep up with the demands that are increasing each day. A lot of evaluation and upgrading needs to be done immediately so that the implementation can be done in the proper way.